Who we are
Our website address is: https://mindloomcare.com.
MindLoom Care is committed to protecting your privacy and ensuring the confidentiality of all personal information shared with us. This policy outlines how we collect, use, store, and protect your data when you engage with our services or visit our website.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email, phone number, address, and date of birth.
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Health Information: Mental health history, therapy goals, session notes (with your consent), and treatment progress.
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Usage Data: IP address, browser type, device information, and interaction data from our website and platform.
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Payment Information: Billing details and transaction history (processed securely through third-party providers).
How We Use Your Information
Your information is used to:
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Provide personalized mental health services
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Schedule and manage appointments
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Communicate important updates or service information
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Improve our digital platform and user experience
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Fulfill legal and ethical obligations as required
Data Confidentiality and Security
We implement industry-standard safeguards to protect your information:
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Encrypted communication (SSL) for all online interactions
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Secure data storage on compliant servers
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Access restrictions ensuring only authorized personnel can view clinical data
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Regular audits and system updates for enhanced security
All therapy sessions are confidential, and we do not share your health data without your explicit written consent, except when required by law (e.g., risk of harm, court order).
Your Rights
You have the right to:
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Access and request copies of your personal data
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Correct or update inaccurate information
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Withdraw consent or request deletion of your data (subject to legal limits)
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File a complaint with relevant regulatory authorities
Third-Party Services
We may use trusted third-party services for booking, payment processing, or analytics. These partners comply with strict data protection standards and are only given the data necessary for their function.
Cookies
Our website uses cookies to enhance functionality and user experience. You can manage cookie preferences through your browser settings.
Contact Us
If you have any questions or concerns about our privacy practices, please contact:
MindLoomCare
Email: mindloomcare@gmail.com
Phone: +91 9495095911
Address: [Insert office address]
